Prism BI

FintechSelf-serve BIDesign System

Prism BI lets analysts and finance leads at a payments company build, schedule, and govern their own dashboards without filing a ticket with data engineering. The challenge wasn't any single interaction - it was making the full path from raw data to a trusted, shareable report feel like one coherent system instead of a loose collection of admin tools bolted together over time.

  • Stakeholder interviews & analytics review - early conversations with an analytics lead and finance stakeholders surfaced the real failure mode: people weren't struggling to read dashboards, they were waiting on engineering for new ones; that reframed the brief from "design a dashboard" to "design a builder," shaping every downstream decision
  • Information architecture - edit vs. view duality: the key structural call was treating editing and consuming as two separate problems rather than one screen with a mode toggle; builders needed room to manipulate layout and data mappings, consumers needed a clean surface for reading numbers and drilling into the records behind them; resolving that early prevented a messy hybrid screen trying to serve both audiences at once
  • Role-based access modeling - row-level permissions needed compound logic (a regional team seeing only its rows, sometimes across an OR condition spanning two regions) without turning the screen into a raw query builder; reusing a compound-rule pattern from elsewhere in the portfolio kept the model consistent across projects

What started as "build a dashboard" became a self-serve analytics platform where editing, consumption, and governance are each treated as distinct, intentional surfaces rather than one overloaded screen. An analyst can go from connecting a source to a scheduled, access-controlled report without writing a support ticket. The row-level access model and the edit/view split are reusable patterns the team can extend as new dashboards get added.